Your HVAC Questions Answered

Over the years, we’ve positioned ourselves as the experts in our industry. If you have inquiries, we’re here to share our experiences.

Below are some of the most frequently asked questions we hear. Of course, if you have others, please contact us at (717) 657-2451.

Why is it important to have my HVAC equipment checked each year?

There are so many benefits to getting your HVAC equipment checked. It can help you extend the life of your equipment, stay safe, and save money. WM Buffington Company makes maintenance quick and easy so you receive the best service with the least amount of effort. See all the benefits of having routine maintence for your HVAC equipment. 

Aren’t all HVAC specialists pretty much the same?

Many persons who claim to be “experts” in HVAC have very little training or passion for the field. That’s why we are so selective about who becomes a WM Buffington Company technician. We make sure to hire trained and certified technicians to ensure the best service. In fact, the president of our company has been known to make plenty of field calls to ensure that customers are getting quality service.

What can I expect when I have a WM Buffington specialist come to my house or workplace?

WM Buffington Company technicians and staff members are courteous, service-driven and professional. We always wear protective gear to keep your home as clean as possible, and we’ll work around your needs. We do ask that you try to keep children and pets from the HVAC area while we’re doing our job for their safety.

How much does it cost to have WM Buffington Company come to my residence or office?

Our rates vary depending upon a number of factors. Please contact us at (717) 657-2451 for more information.

What if my HVAC unit shuts down in the middle of the night or during a holiday?

We know that emergencies happen, that’s why we have a 24/7 emergency service. You can expect great service when you need it the most. Even if you’re not a current WM Buffington Company customer, you can call us any time at (717) 657-2451 and we’ll do our best to get to you as quickly as possible.

I think I may need a new HVAC unit. Is that something you can help me with?

Absolutley! We can provide you with a number of options so you can pick the best system that will fit your budget and needs.

How long will it take to get my new HVAC unit?

Installation can be as quick as one day.

How long do HVAC units typically last?

The length of time an HVAC unit lasts depends upon a number of factors, including the brand, the type and the usage. A great way to extend the life of your system is to get routine maintenance from WM Buffington. If you’re unsure how many years yours is predicted to keep running, give us a call at (717) 657-2451 and we’ll check it out.

Is there a way that I can make payments on a new HVAC unit?

Yes, and there are many financing options available to customers. We will let you know all your options before we start the project. Call (717) 657-2451 to get your free estimate. 

I’d like to refer you to a friend. What’s the best way to do that?

Thank you! Just have them call (717) 657-2451 and we’ll do the rest! (Please consider sending us a testimonial at wmbuffingtonco@comcast.net too!)

Our Customers Say

"Keeping our archived material at the proper temperature and humidity is of utmost importance and the professionals at WM Buffington Company take care of our needs as if the material was theirs. Always prompt, courteous and sensitive to our needs, the crew from Buffington is first-rate."

Kim Miller, Liberarian - Antique Automobile Club of America Library & Research Center, Hershey PA

"We wanted to thank you and your crew for the wonderful installation of our new Bryant Evolution system. Your crews were thoughtful, professional, and very knowledgeable and left our house very clean. The system is running beautifully keeping the house very comfortable.
Cindy commented that it is the first time in years that she was comfortable both upstairs and downstairs. We can't wait until the summer so we can see how good the AC will work and the savings going from 8 SEER to 17 SEER."

Mike and Cindy Sullivan - Harrisburg, PA

"I have nothing but high praises for both the work ethic and customer service that comes with working with WM Buffington Company. I had an extensive project done including a new furnace and all new duct work installed and the workers were courteous, knowledgeable and thorough. The work was completed in a timely manner and the finished product was exemplary. I have required additional service since my installation and setting up an appointment has never been an issue. The staff at WM Buffington Company is the most polite group of people I have ever dealt with! I would highly recommend their services to anyone looking for an HVAC contractor."

Jeanne Ranieri - Harrisburg, PA

"I wanted to thank you and your entire team. Our interactions with your employees was courteous and professional, and the installation went smoothly (even during the earthquake! ). "

Jeff & Laura Campbell

"Just a note to say what a huge difference has been made by eliminating the condensate pumps in the Mitsubishi Heat Pump System you installed in April. After several months of frustration with the noise and experimentation with various pumps, the initial plan that you felt would work best was the winner in the end. Thank you for sticking with it and giving it your all to ensure complete customer satisfaction. Your workers were always polite and considerate of our wishes and comfort. Again, thanks for a job well done. You did everything and more than you promised in your first visit. It has truly been a pleasure doing business with your company."

George and Carol Hollich - Palmyra, PA
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WM Buffington Company, Inc.       115 Lusk Ave, Highspire, PA 17034      717-657-2451
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