At WM Buffington Company Inc., We Let Our Customers do the Talking!
Your Highspire neighbors who have called on WM Buffington Company Inc. have plenty to say about their great experience with us. No other heating, cooling and plumbing contractor can match our combination of personal service and quality products. Read for yourself what your neighbors are saying about WM Buffington Company Inc..
George - Summerdale, PA
Technician Left the cover off of the furnace unit in the basement and did not lock the door to the house when he left.
Good detailed review of current home apparatus.
Jill - Mechanicsburg, PA
Tom - Hampden Township, PA
Linda - Harrisburg, PA
George was thorough, courteous and efficient.
Charles - Halifax, PA
WM Buffington service techs are always on time, courteous and very professional. Regular cleaning and routine maintenance keeps our system working as it should.
Great service over and above to accommodate our needs
MacLellan - Dillsburg, PA
Would readily refer this team to everyone
Great customer service!
David - Mechanicsburg, PA
Service was well explained
Brian - Hummelstown, PA
Dan was very knowledgeable and polite and patient.
Atland - Dillsburg, PA
Kathy - Harrisburg, PA
Great service, fair price.
Andy - Hershey, PA
Quick response. Diagnosed, explained the problem, and fixed it promptly.
John - Middletown, PA
Our air conditioning went out on one of the hottest days of the year and they were out at our house within the hour! Fixed within the next hour!
Mr Steve N - Highspire, PA
I’ve been a customer for years because these guys are great! We needed to replace our new central AC this month and completely trusted their expertise, help in options and price was good too! Service was excellent from scheduling the install, prep inspection and completion of install. These guys know their stuff. They also service our furnace. Very pleased with this company.
Bonilla - Mechanicsburg, PA
Fantastic service !!
Gutshall - Goldsboro, PA
I have recommended WM Buffington to others in my neighborhood. The duckless heating and cooling system that we purchased from them was one of the best purchases of our life. Our recent repairs and service by Sheldon was fantastic. I would recommend Sheldon and WM Buffington to anyone.
Walt - Camp Hill, PA
My water heater was old and started to leak. I called Buffington and within one hour a serviceman was at my house with a water heater and had it installed and operating within two and one-half hours.
High Quality Service
Melissa - Marysville, PA
I had two emergency situations. Air conditioning needed fixed. I needed work to water heating system, to avoid future damage due to upgrades to our borough water system. Everyone was very helpful in my hour of need. Joann, George, and Sheldon are top notch. I highly recommend your company. They took time to explain everything to me. A+
polite,courteous,very hard working
Robert - Harrisburg, PA
very professional, very courteous. The workers that were here represent your company well. Would not hesitate to do future business with your company.
Ursula - Mechanicsburg, PA
Atwood - Paxtonia, PA
Sheldon was extremely knowledgeable, courteous and spent time explaining all aspects of our new intelligent HVAC system and what I needed to do as a homeowner to maintain the system. Sheldon also guided me through changing the cartridges in my bathroom faucets. Turns out (unknown to me) that my bathroom faucets were contractor grade from a big box store. In other words a lower grade fixture consisting of a plastic housing with metal parts. We are in the process of upgrading to all metal faucets.
Goles - Steelton, PA
Sheldon did a great job.
Todd - Harrisburg, PA
Dan performed our routine maintenance today. Courteous professional and timely. Thanks!
Quick and Efficient
Garraty - Hummelstown, PA
The service mechanic was pleasant and explained everything fully. Dr. Robert G. Garraty
Excellent and professional service!!!
Shanna - Hampden Township, PA
April - York Haven, PA
We have been customers of WM Buffington for a few years and have never had a bad experience. Most recently we had an issue with power not reaching our thermostat so we were unable to turn the AC on/off. It turned out to be a minor thing we did when doing some routine cleaning. This was on a Saturday morning that we called to have our unit serviced. The technician was very friendly and helpful, he tried to help me resolve the issue over the phone but after trying a couple things, he determined he would have to look at the unit in person. He gave an estimated time to be at our home within 45 minutes to an hour, he actually arrived about 40 minutes after the phone call. He was able to quickly identify and resolve the problem and again was super friendly and took the time to explain what was wrong and how to prevent this problem in the future. He didn't even charge us for his time to come out! We only had to pay the after hours service fee since it was the weekend and that wasn't that bad. We have dealt with other HVAC companies and none come close to Buffington. Their technicians who come to service our home have ALWAYS been very friendly, courteous, respectful and helpful. They take time to explain things and answer questions. I can't recommend this company enough!!
Great price! Very professional.
Devin - Camp Hill, PA
My service tech was on time and courteous during the work on my ac/heat unit.
A+++ Service, Fast, Friendly, White Glove all the way!
David - Hampden Township, PA
I've been a customer for 4 years. When I recently moved and the A/C at my new house stopped working. WM Buffington was my first and only consideration. I called and Dan (the technician) was at my house the next afternoon. My A/C issue was diagnosed and working within 45 minutes of his arrival. Dan explained what happened and what repairs were made. He checked to make sure the unit was operating in the appropriate ranges and made sure I was completely satisfied with the service call. I highly recommend WM Buffington.
Jim - Elizabethtown, PA
Daniel performed thorough service on our heat pump, answered all my questions, and provided some helpful tips on maintenance of the system.
Totally Professional & Knowledgeable Resolutions
Achorn - Hummelstown, PA
Serviceperson expertly completed scheduled HVAC seasonal, then alerted us to plumbing issue of which we were unaware, & he didn't have parts. Return appt.. timely, again, expertly resolved with service a credit to Buffington !
You can always count on Buffington to provide great service. The techs are prompt, courteous, and very thorough.
Wanda - Camp Hill, PA
Our appt. was for 8:30 am. Daniel arrived 8:29. Doesn’t always work out that close, but you get a call for arrival times. We’ll run business.
Very friendly prompt explained in detail the service preformed
John - Harrisburg, PA
I thought it was great that service person was right on time and freindly.
Very willing to accomodate customer's requests...
Heaton - Harrisburg, PA
Sheldon was working on a completely unrelated job, changing an outdoor faucet, when I asked him to look at our kitchen sink faucet which was loose. Instead of telling us to schedule another visit, he proceeded to take the faucet apart and was unable to get it back into the condition he found it. He then drove to your headquarters and found a replacement faucet that now worked properly. Unfortunately, it was chrome and my wife wanted a white one to match our kitchen décor. Sheldon then allowed me to order a new white one from Moen and came back to install it when it arrived. I was prepared to pay at least something for the use of the chrome one and Sheldon's time installing two faucets. I was only hoping that some accommodation could be made so that we could return the chrome one. Not only were we not charged for the use and installation of the chrome one, but the company voluntarily assumed ownership of a used faucet which, I'm sure, greatly reduced it's value. This service was above and beyond what was called for and was greatly appreciated.
Great service, professional staff.
Marilyn - Camp Hill, PA
Great service at a good price
Mary - West Hanover Township, PA
My heat pump system was installed over 4 years ago. The service personnel from Buffington have always been courteous and have kept me informed of their progress and the status of my system. They always arrive on time or I have been notified of the revised time in the rare times that they've been delayed. I definitely recommend this company.
Lyons - Camp Hill, PA
Always an excellent experience. Gives me peace of mind.
Jeanne - Harrisburg, PA
Dalkiewicz - Harrisburg, PA
Prompt and very professional and efficient
Hammonds - Harrisburg, PA
Annual service on AC. Technician was very polite and efficient. He even took the time to roll up our hoses that were out on the back porch.
Wendy - Harrisburg, PA
I have been working with Buffington for years. I would never go anywhere else.
Augie - Middletown, PA
Service person did a good job. Don’t like the price increase of $60.00 from last year. The cost goes up every year.
Pool heater install
Dean - Harrisburg, PA
Great job. Clean work, construction. Crew assigned were great and professional. Work attire were clean and professional.
WolfBook - New Cumberland, PA
Stark - Steelton, PA
Great customer service and pricing!
Zimmerman - Harrisburg, PA
Debra - Harrisburg, PA
Brian - Enola, PA
This was my first experience with WM Buffington company, but it will not be my last. Our AC went out for the 4th time in 4 years. They had a technician to our house VERY quickly to run some tests. Sheldon took the time to explain to me what was going on and while they could repair or 18 year old heat pump, the cost might not be worth the effort to continue to continue to repair a failing unit. Bill Buffington himself came out to our house the same day to discuss the options for repair or replace the system. Everything made perfect sense. We opted to replace since we have been fixing it so many times over the past 4 years. They schedule the installation of the new system for later that week. The installation are os David (and I'm sorry I didn't get the name of his helper) very very friendly and took the time to explain and answer questions as they went. They were careful not to damage anything in the house and but down drop clothes as to not get our carpets dirty. At the end, David took the time to go through the new thermostat controls and made sure we understood everything. They are even handling the registering the unit with the manufacturer for warranty and all of the rebates available. What about the unit? They installed a Bryant system, and it doesn't make a sound. The variable speed motor makes it like there is nothing on in the house. I'm loving the system, and its only been a few days. Thank you WM Buffington and company for being the best at what you do!
Response from WM Buffington Co., Inc.:
Thank you very much for your kind words!! We greatly appreciate your feedback and are glad you were satisfied with our services. We look very forward to working with you in the future!
2018 Summer Review
Lori - Hershey, PA
Susan - Harrisburg, PA
I thought Dan was very professional and was pleased with the services he provided.
Great and friendly service.
Lisa - Palmyra, PA
The service tech was very knowledgeable friendly and thorough.
Carmen - Hershey, PA
I am very happy with the service and I highly recommend this company
Wayne McMichael was very knowledgeable. Also courteous, professional.
Kyle and Chris worked independently, without bothering the homeowner. They were efficient and professional. They made special effort to respect our property.
Great service and very knowledgeable technicians.
System needed more work and they responded quickly, efficiently, and exactly on time.
Excellent service. Prompt, professional, friendly, clean, and explained everything.
All communications were professional and spoken in simple terms.
Dealt with the boss Bill Buffington the whole time and he loves to text, very covinient exceptional fast and clean, very professional.
Very quick to solve my problem, was fair with pricing and is very well staffed.
Megan was very courteous, She promptly handled my payment over the phone & sent an email receipt.
Sheldon was great and even identified another issue.
I have called WM Buffington 2 different times in the past year. Both times, they responded promptly. The service people were all polite and friendly and answered all questions. The service was great. I am very pleased and would recommend WM Buffington to others.
Technician cleaned contacts which was why the AC didn’t run. He also checked the system & recommended a thorough cleaning.
I felt very comfortable and they covered everything with me explained what needed to be fixed and gave me a total $$ amount. Having never used anyone before I was very happy